Technical

New OCN Broadband termination date

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For the past two years, 123ICT have been working with schools in Oxfordshire to move them away from the OCN and onto commercial broadband provision.

The original target date for schools to move away from the OCN was December 2013 but many schools missed this date due to broadband availability in their area.

OCC have recently been in touch with 123ICT and the new target date is now 19th May 2014.

The remaining OCN schools are advised that their new service needs to be installed  by this new target ...

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Free FTTC Upgrades

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As faster broadband continues to be rolled out in Oxfordshire, EXA Networks are offering a free upgrade to FTTC for schools where it has become available. The FTTC speed is capped to the existing speed so schools keep the same annual billing (unless they want to upgrade).

123ICT will contact the schools where an FTTC upgrade is available and will work with EXA-Networks to reconfigure the router and ensure that the upgrade goes smoothly.

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Problem connecting to SAP due to Java 7 Update 51

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This week schools have started to experience problems connecting to MySAP. They receive the message: “ERROR IN CONNECTION”. The problem has been caused by an automatic update to Java. If you are experiencing this problem then please email office@123ICT.co.uk and we will send you through the steps you need to take to resolve the issue.

The OCN help desk also have the following PDF help sheet available: 

Your ...

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Integris Update for Schools: Problem with IE 10 or IE 11

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We have received a few calls from schools reporting problems with viewing information in Attendance and Assessment when accessing RM Integris from Internet Explorer Versions 10 and 11.

At present RM Integris is only supported on Internet Explorer Version 9 therefore If you find you have similar issues in Integris could you please check which version of Internet Explorer you are using by connecting to the Internet and choosing Help | About Internet Explorer.

If you find you are on 10 ...

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Office 365 Upgrade of Staff Email Accounts

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A reminder to Oxfordshire schools that the upgrade of Staff email accounts will begin on today (i.e. Friday 04 October) and should be completed by OCC on Monday 07 October.

Staff email accounts will automatically be upgraded by Microsoft to the latest version of Office 365 which introduces new features and a fresh new look and feel. This upgrade will match the student’s current version which has already been upgraded successfully earlier in September.

For more details, please refer to the Schools News ...

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